Fast Track Your Employee Relations Knowledge

Course overview

Employee relations specialists are professionals who focus on managing connections and understand that people are an organization’s most significant asset. Nearly every human resources decision is influenced by employee relations.

The key to establishing a healthy organizational culture, handling conflicts or avoiding them from happening, and developing and managing employee discipline involves developing, putting into practice, controlling, and assessing employee and employer relations.

It is crucial for everyone in the organization to be friendly and welcoming to new hires since an employee begins to experience the culture even before entering the company and being hired.

To manage people’s experiences and engagement, however, a critical entity known as an employee relations specialist is essential, which is why ER is the leader in any firm.

With the help of this Training Bee training program, participants may develop into an expert in employee relations who recognizes the value of creating a positive workplace culture.

In order to create policies that support positive working relationships and foster a feeling of trust, safety, and belongingness, ER specialists engage with management. Additionally, play a catalyst role in the organization’s quest to innovate and succeed.

Introduction

As businesses grow more aware of how important their personnel are to their success, efficient employee relations management becomes crucial from a strategic standpoint. An employee relations specialist is essential in creating a harmonious and effective work environment, encouraging good communication between staff and management, and finding equitable solutions to workplace problems. This extensive training program is created to provide you the skills and expertise you need to succeed as an employee relations specialist.

Throughout this course, you will develop a thorough grasp of the complexities of employee interactions as well as the skills required to develop a work environment that fosters participation, cooperation, and respect for one another. This course will equip you to have a substantial impact on the people strategy of your organization, whether you are an HR professional aiming to specialize in employee relations or a manager seeking to improve your leadership skills.

We are The Training Bee, a global training and education firm providing services in many countries. We are specialized in capacity building and talent development solutions for individuals and organizations, with our highly customized programs and training sessions.

Learning Objectives

Upon completing Employee Relations Specialist Training Course, participants will be able to:

• Examine every facet of the organization’s HR function.
• influence the management and staff, with or without authority
• Ensure that management and staff can communicate effectively with one other
• Analyze the performance and provide helpful criticism to increase productivity
• Create a safe and trustworthy environment
• Improve relations between management and employees
• Recognize how to create effective policies and use the appropriate time and resources.
• Managing both management expectations and employee competencies

Our Unique Training Methodology

This interactive course comprises the following training methods:

• Journaling – This consists of setting a timer and letting your thoughts flow, unedited and unscripted recording events, ideas, and thoughts over a while, related to the topic.
• Social learning – Information and expertise exchanged amongst peers via computer-based technologies and interactive conversations including Blogging, instant messaging, and forums for debate in groups.
• Project-based learning
• Mind mapping and brainstorming – A session will be carried out between participants to uncover unique ideas, thoughts, and opinions having a quality discussion.
• Interactive sessions – The course will use informative lectures to introduce key concepts and theories related to the topic.
• Presentations – Participants will be presented with multimedia tools such as videos and graphics to enhance learning. These will be delivered engagingly and interactively.

Training Medium

This Employee Relations Specialist Training Course training is designed in a way that it can be delivered face-to-face and virtually.

Course Duration

This training is versatile in its delivery. The training can be delivered as a full-fledged 40-hour training program or a 15- hours crash course covering 5 hours of content each day over 3 days

Pre-course Assessment

Before you enroll in this course all we wanted to know is your exact mindset and your way of thinking.
For that, we have designed this questionnaire attached below.

• Give an explanation of employee relations and the role it plays in building a happy and effective workplace.
• What are an employee relations specialist’s main duties and functions inside an organization?
• Describe the key components of successful employee relations strategies and programs.
• How do engaged employees and satisfied jobs result from excellent employee relations?
• Describe the role that communication plays in preserving positive employee relations and resolving disputes at work.
• What are some typical problems that employee relations experts run into, and how can they be fixed?

Course Modules

This Employee Relations Specialist Training Course covers the following topics for understanding the essentials of the Agile Workplace:

Module 1 – What function does an ER specialist?

• Background information; explanation of ER
• Managing change and assisting staff with the transition
• Managing culture, engagement of employees, handling conflicts, etc.
• Differentiating between the Manager’s and Emergency Room’s roles
• Making Policies and Procedures More Simple

Module 2 – Important ER functions

• Communication, teamwork, counseling, and coaching, among other things
• Activities for leisure
• Rewards and acclaim
• Important discussions
• Keeping performance and development in balance

Module 3 – Recruitment, Selection, and Onboarding: The Role of ER

• Coordinating an employee’s onboarding process
• Regular feedback on deadlines and the way forward is given.
• Orientation for new hires
• Friend coaching
• Managing employee satisfaction and avoiding overwhelm

Module 4 – A link between management and employees via ER

• Top-down communication and management
• Fair and equal treatment
• Possibilities for expansion and support for success
• Management and provision of resources
• Promotion and meritocracy
• Inclusion and diversity

Module 5 – involving workers in performance management

• Providing supportive and constructive criticism
• Rewards and acclaim
• managing key conversations about performance and feedback
• Critical incident reporting and documentation
• (TOTAL Quality Management) TQM

Module 6 – Software and equipment for enabling ER

• Promoting the use of new and current technologies and solutions for effective data management
• Establishing and upholding norms
• Upholding morals at work
• Career-enhancing performance improvement and personal development programs
• Keeping data to support organization success and audits

Module 7 – improving staff skills

• Development (including the introduction of new courses).
• Rotating jobs and IJPs.
• Exchange scheme for employees.

Module 8 – ER’s influence on organizational culture

• Alignment of values, vision, and mission
• Responsibility and duty for fostering an inclusive culture

Post-course Assessment

Participants need to complete an assessment post-course completion so our mentors will get to know their understanding of the course. A mentor will also have interrogative conversations with participants and provide valuable feedback.

• What significant insights have you received, and how have your understanding of employee relations changed throughout the training course?
• Include at least three major duties performed by an employee relations specialist in an organization, along with an explanation of how each one helps to foster a productive workplace.
• Describe how an effective employee relations program or strategy might increase employee engagement and work satisfaction using an example from the course.
• Give specific examples from the course to illustrate the importance that communication plays in preserving positive employee relations and resolving dispute in the workplace.
• Consider the difficulties that Employee Relations Specialists encounter, as outlined in the course. How do you intend to handle these difficulties in your upcoming position?

Lessons Learned

Building Positive Work Relationships: Participants discovered that encouraging harmonious and cooperative working conditions requires the development of positive relationships between staff and management.

Effective Communication: The importance of communication in resolving disputes, giving feedback, and ensuring transparency in all employee relations initiatives was emphasized in the training.

Conflict Resolution and Mediation: Participants developed crucial mediation and conflict resolution skills, helping them to handle conflicts at work in a fair and objective manner.

Promoting Employee Engagement: Good HR practices help to raise employee engagement, which in turn helps to increase productivity and lower attrition.

Upholding Legal and Ethical Standards: The seminar made a point of emphasizing the significance of upholding legal and ethical standards in all facets of employee interactions, including addressing complaints and disciplinary procedures.

“Respectfully Cooperating to Resolve Issues: Certified Experts in Employee Relations”