Business Continuty Management: Certification for Professionals

Course overview

This course is designed to provide a comprehensive understanding of Business Continuity Management (BCM) and how it helps organizations prepare for and respond to disruptions that can impact their operations. The course covers the key concepts, principles, and strategies of BCM, and provides participants with practical tools and techniques to develop and implement effective Business Continuity Plans.

COURSE TARGET AUDIENCE

This course on Business Continuity Management is designed for professionals and individuals involved in organizational resilience, risk management, and disaster recovery planning. It is suitable for executives, business owners, project managers, operations managers, risk management professionals, and IT professionals.

Our Unique Training Methodology

The course will be delivered through a combination of the following methodologies:

1. Lectures: The instructor will present the course material in a structured and organized manner. This will include PowerPoint presentations, case studies, and examples to explain the concepts and their practical applications.
2. Group Discussions: Participants will be encouraged to discuss the course material and share their experiences with the group. This will facilitate knowledge sharing, and participants will be able to learn from each other’s experiences.
3. Case Studies: Participants will be given real-life case studies to analyze and provide recommendations on how to develop and implement effective Business Continuity Plans.
4. Interactive Activities: Participants will be engaged in various activities such as brainstorming sessions, role-playing exercises, and simulations. This will help them understand the concepts in a more practical manner and provide hands-on experience in developing and implementing Business Continuity Plans.
5. Assessments and Quizzes: Participants will be assessed through quizzes and assessments to ensure they have understood the course material. These assessments will also provide feedback on their progress, and participants can work on areas where they need improvement.

The training methodology will be tailored to the needs of the participants, and the instructor will ensure that the course material is relevant and applicable to their organizations. The course will be delivered in a friendly and relaxed atmosphere, and the participants will be encouraged to ask questions and clarify their doubts. Overall, the training methodology will be focused on providing a practical, hands-on learning experience that will enable participants to develop and implement effective Business Continuity Plans.

Training Medium

This course can be delivered through various mediums, including online learning platforms, in-person classroom sessions, or a combination of both. The course can be accessed through a learning management system that offers videos, quizzes, assessments, and interactive activities. It can also be delivered through instructor-led sessions that provide opportunities for discussion and group activities.

Pre-course Assessment

• Plan your introduction – brief will be shared to participants via email
• Reading an article on the workplace of future
• Going through the training modules mentioned in the training course outline and sharing any amendments at least 48 hours (about 2 days) prior
• Answer the questionnaire to understand your expectations

Course Modules

Introduction 

• Icebreaker
• Parking Lot
• Workshop Objectives

Module 1: Introduction to Business Continuity Management

• What is Business Continuity Management?
• Why is BCM important?
• Types of disruptions and their impact on business operations
• Key BCM terminology and concepts

In this module, participants will learn about the importance of BCM and its role in ensuring the continuity of business operations in the face of disruptive events. They will learn about the various types of disruptions that can impact business operations and the key terminology and concepts associated with BCM.

Module 2: BCM Frameworks and Standards

• Overview of BCM frameworks and standards
• ISO 22301:2019 Business Continuity Management System (BCMS)
• British Standard BS 25999-2:2007 Business Continuity Management
• Disaster Recovery Institute International (DRII) Professional Practices for Business Continuity Practitioners

In this module, participants will learn about the various BCM frameworks and standards that exist, including the ISO 22301:2019 Business Continuity Management System, British Standard BS 25999-2:2007 Business Continuity Management, and the Disaster Recovery Institute International (DRII) Professional Practices for Business Continuity Practitioners.

Module 3: BCM Planning

• Understanding the BCM planning process
• Risk assessment and business impact analysis
• Developing a BCM strategy
• Business continuity plan development
• Crisis management plan development
• Incident response plan development

In this module, participants will learn about the BCM planning process, including risk assessment, business impact analysis, and the development of a BCM strategy. They will also learn about the development of business continuity plans, crisis management plans, and incident response plans.

Module 4: BCM Implementation

• Implementing the BCM program
• Roles and responsibilities of the BCM team
• Developing and implementing BCM policies and procedures
• Communication strategies
• Training and awareness programs

In this module, participants will learn about the implementation of the BCM program, including the roles and responsibilities of the BCM team. They will also learn about the development and implementation of BCM policies and procedures, communication strategies, and training and awareness programs.

Module 5: Testing, Exercising, and Maintenance

• Testing and exercising the BCM program
• Types of tests and exercises
• Maintaining the BCM program
• Continuous improvement and review

In this module, participants will learn about testing and exercising the BCM program, including the types of tests and exercises that can be conducted. They will also learn about maintaining the BCM program, including continuous improvement and review.

Module 6: BCM Case Studies and Best Practices

• Review of BCM case studies in various industries
• Best practices for implementing a BCM program
• Lessons learned from real-world BCM incidents
• BCM and cybersecurity

In this module, participants will review BCM case studies from various industries, and learn about best practices for implementing a BCM program. They will also explore lessons learned from real-world BCM incidents, and the relationship between BCM and cybersecurity.

Module 7: Incident Response Planning

• Understanding incident response planning
• Developing an incident response plan
• Incident response team roles and responsibilities
• Training and testing incident response plans
• Incident response plan maintenance

In this module, participants will learn about the importance of incident response planning in the context of BCM. They will explore the components of an incident response plan, including the roles and responsibilities of the incident response team. Participants will also learn about training and testing incident response plans, as well as maintaining them to ensure their effectiveness.

Module 8: Crisis Management

• Understanding crisis management in the context of BCM
• Developing a crisis management plan
• Crisis management team roles and responsibilities
• Training and testing crisis management plans
• Crisis management plan maintenance

In this module, participants will learn about the role of crisis management in the context of BCM. They will explore the components of a crisis management plan, including the roles and responsibilities of the crisis management team. Participants will also learn about training and testing crisis management plans, as well as maintaining them to ensure their effectiveness.

Lessons Learned

• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations