Competency Based Interviewing Training

Course overview

Building an organization is labor of love. It’s forward looking and rewarding, its challenging and fulfilling and above all it’s an investment of time and emotions. At one level it is the founder’s vision and values and at another level it is a structure that creates and delivers value. What brings all this together are the people who breathe life into the organization.

The people we hire, directly influence the legacy we build, the culture we create and determine the success and failure of the organization. It is therefore apt to say that people are an organizations most valuable assets and it is every business owner and leaders’ constant endeavor to have the right person, for the right job at the right time. This is easier said than done.

In 1997 McKinsey published a groundbreaking report on the “War for talent” as a strategic business challenge and a critical driver for corporate performance. For over the last two decades the socio-economic, technological and political forces have not only intensified the situation, they have established that the war for talent cannot be won by hiring gimmicks. It can only be won when we move beyond short-term hiring tactics and focus on long term talent acquisition, talent development and talent management strategies.

In view of the above, the Competency Based Interviewing Skills is a powerful tool. The value of Competency Based Interviewing Skills lies in its diversified use. This learnable skill can be used for hiring, promotions, job rotations and succession plans.

Learning Objectives

This Competency Based Interviewing Skills workshop aims to achieve the following objectives:

• Appreciation of Competency Based Interviewing Skills as a managerial skill rather than an HR function
• Process and preparation for the competency based interview
• Practice of “Active listening” and “Powerful questions”
• Nuances of in-person and on-line interviewing
• How to make diversity hirings
• Common mistakes
• Leveraging Interviews for Employer Branding
• Use of technology for documentation of post interview evaluation

Our Unique Training Methodology

• Interactive sessions
• Skill practice
• Breakout sessions
• Demonstration by facilitator
• Role playing by participants
• Case studies

Training Medium

This Competency Based Interviewing Skills workshop is designed in a way that it can be delivered face to face and virtually.

Pre-course Assessment

Before the training each participant will be required to complete a pre-course briefing to determine their current interviewing skill level and their understanding of the organization’s competency framework.

Course Modules

Module 1: Introduction and Ice Breaker

• Participants introduce themselves with a brief story of their favorite interview and what made it memorable.
• A short quiz on the company’s competency framework.

Module 2: How to use competencies for selection

• Hiring
• Succession planning
• Job rotations
• Promotions

Module 3: Communications skills

• Active listening
• Powerful questions
• Body language

Module 4: Preparation and understanding of the process

Curating a question bank for each competency with basic, intermediate and advanced questions.

Module 4: Understanding of the process

• Rapport building
• Exploration
• Candidates’ questions
• Wrapping up

Module 5: How to use competencies for diversity hiring

• Embracing the company’s diversity, inclusion and equity philosophy
• Understanding the company’s diversity targets
• Developing a pipeline for immediate, mid-term and long-term diversity candidates.

Module 6: Competency Based Interviewing Skills for Employer Branding

• Championing talent
• Becoming a brand ambassador
• Making the interview memorable irrespective of the outcome

Module 7: Nuances of in-person and on-line hiring

Do’s and Don’ts to conduct the interview professionally

Module 8: Post interview evaluation

• Selection dilemmas
• Documentation
• Use of technology

Post-course Assessment

At the end of the training each participant will be required to create a Personal Development Plan highlighting the number of individual and panel interviews they will be a part of in the next 6 months. The Personal Development Plan will also have details of focus areas for practice and improvement.

Lessons Learned

The Training Bee takes pride in identifying the most critical training requirements of the workplace and curating training programs and workshops that are forward looking. The aim of this Competency Based Interviewing Skills Workshop is to enable managers to be brave in selecting candidates not only based on their experience but also on their potential. The beauty of the workshop is that it equips managers to select the most suitable candidate for filling vacant position, succession planning, job rotations and promotions. Our team of competent trainers, research the present and future workplace trends across industries and geographies and deliver information, knowledge and tools to overcome the challenges of tomorrow. This preemptive outlook differentiates our course design, its delivery and keeps our clients asking for more.