Corporate Resilience Training for Managers and Organisations

Course overview

In today’s rapidly changing business environment, organizations need to be resilient to survive and thrive. This Corporate Resilience Training for Managers and Organizations course is designed to equip managers, executives, and leaders with the necessary knowledge and skills to build and maintain resilience within their organization.

The course will begin with an introduction to the concept of resilience, its benefits, and its role in organizational success. Participants will learn how to identify potential risks to their organization’s products, services, and solutions, as well as their business processes and people. They will then develop and implement strategies to build resilience in each of these areas and evaluate the effectiveness of their resilience strategies.

The course will also cover crisis management, communication, diversity and inclusion, and continuous improvement as essential components of building and maintaining resilience. Participants will learn how to develop a crisis management plan and procedures, understand the role of communication in building resilience, promote diversity and inclusion in building resilience, and promote continuous improvement in building resilience. They will also explore the relationship between resilience and innovation and develop strategies to promote innovation while maintaining resilience.

The training will be conducted online through a learning management system (LMS) that enables participants to access course materials, videos, and assessments from anywhere with an internet connection. The trainer will use a combination of online lectures, case studies, group discussions, and practical exercises to illustrate the concepts and principles covered in each module. Participants will have the opportunity to interact with the trainer and other participants through virtual meetings and discussion forums.

Upon completion of this Corporate Resilience Training for Managers and Organizations course, participants will have the knowledge and skills to build and maintain resilience within their organization and navigate the challenges and uncertainties of today’s business environment.

COURSE TARGET AUDIENCE

This course is designed for managers, executives, and leaders of organizations who are responsible for identifying and mitigating potential risks and building resilience within their organization. It is also suitable for anyone who is interested in understanding the importance of resilience in today’s business environment.

Learning Objectives

• Understand the concept of resilience and its importance in organizational success
• Identify potential risks to products, services, solutions, business processes, and people
• Develop and implement strategies to build resilience into products, services, solutions, business processes, and people
• Evaluate the effectiveness of resilience strategies
• Develop a crisis management plan and procedures
• Understand the role of communication in building resilience
• Promote diversity and inclusion in building resilience
• Promote continuous improvement in building resilience
• Understand the relationship between resilience and innovation
• Develop strategies to promote innovation while maintaining resilience.

Our Unique Training Methodology

The course uses a blended learning approach that combines self-paced online learning with live instructor-led sessions. The online learning materials are designed to provide participants with a comprehensive understanding of the key concepts and techniques in business process analysis and modelling, while the live sessions offer an opportunity to interact with the instructor and other participants, ask questions, and discuss real-world case studies. The course also includes practical exercises and assessments to reinforce learning and ensure that participants have acquired the necessary skills and knowledge.

Training Medium

The training medium for this course will be both online and offline. The online component will be delivered through a learning management system (LMS), and participants will have access to course materials, quizzes, and the final project through the LMS. The offline component will consist of virtual instructor-led sessions, which will provide opportunities for participants to ask questions, discuss course materials, and engage in group activities. Participants will also have access to a discussion forum where they can interact with the instructor and other participants.

Course Duration

This training is versatile in its delivery. The training can be delivered as a full-fledged 40-hours training program or a 15- hours crash course covering 5 hours of content each day over 3 days 

We also accommodate a Weekend Course which will cover the 15- hours crash course over the weekend.

Pre-course Assessment

• Plan your introduction – brief will be shared to participants via email 
• Reading an article on the workplace of future 
• Going through the training modules mentioned in the training course outline and sharing any amendments at least 48 hours (about 2 days) prior 
• Answer the questionnaire to understand your expectations  

Course Modules

Introduction  

• Icebreaker 
• Parking Lot 
• Workshop Objectives

Module 1: What Is Resilience?

• Introduction to resilience
• Understanding the benefits of resilience
• The role of resilience in organizational success
• Developing a resilient mindset

Module 2: Building Products, Services, And Solutions Resilience

• Identifying potential risks to products, services, and solutions
• Developing a strategy to build resilience into products, services, and solutions
• Evaluating the effectiveness of resilience strategies

Module 3: Ensuring Process Resilience

• Identifying potential risks to business processes
• Developing a strategy to build resilience into business processes
• Evaluating the effectiveness of resilience strategies

Module 4: Resiliency – People Behavior

• Understanding the impact of stress and adversity on employee performance
• Developing a strategy to build resilience in employees
• Evaluating the effectiveness of resilience strategies

Module 5: Transforming the Leadership

• Identifying the role of leaders in building and maintaining resilience
• Developing leadership strategies to promote resilience
• Evaluating the effectiveness of leadership strategies

Module 6: Role of Diversity and Inclusion in Resiliency

• Understanding the importance of diversity and inclusion in building resilience
• Developing strategies to promote diversity and inclusion
• Evaluating the effectiveness of diversity and inclusion strategies

Module 7: Continuous Improvement

• Understanding the importance of continuous improvement in building resilience
• Developing a culture of continuous improvement
• Evaluating the effectiveness of continuous improvement strategies

Module 8: Crisis Management and Resilience

• Understanding the importance of crisis management in building resilience
• Developing a crisis management plan and procedures
• Evaluating the effectiveness of crisis management strategies

Module 9: Communication and Resilience

• Understanding the role of communication in building resilience
• Developing effective communication strategies to promote resilience
• Evaluating the effectiveness of communication strategies

Module 10: Resilience and Innovation

• Understanding the relationship between resilience and innovation
• Developing strategies to promote innovation while maintaining resilience
• Evaluating the effectiveness of innovation strategies in building resilience.

Lessons Learned

• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations