Creative Thinking And Problem-Solving Techniques

Course overview

Do you find it difficult to make quick decisions? Do you find it difficult to deal with problems in your personal or professional life? Do you have stress or panic attacks?  Do you regret making some of your previous decisions?

Do you observe that your coworkers frequently make errors at work that they could have avoided? Do you find it difficult to persuade others of your opinions or decisions?

What if we told you that all of these are only signs of an issue that is readily fixable? The issue is that you still don’t fully comprehend the principles, ideas, and scientific approaches to “Creative problem solving and decision making.” You will discover your potential for quicker and more efficient decision-making, both individually and organizationally, by taking this course.

Participants will learn how to create fresh approaches to tackling challenges with this Creative Problem tackling and Decision Making Training Course provided by Training Bee. This training will assist you in developing a fresh and unorthodox perspective on your regular chores and employment.

In order to make better decisions, you will discover scientifically sound techniques that are employed by hundreds of prosperous organizations and management professionals/leaders. This course not only teaches the techniques, but also guides you in putting them into practice so that you can become a more inventive problem solver.

Introduction

Welcome to the Creative Problem Solving and Decision Making Training’s transforming journey. In this comprehensive program, we’ll examine the dynamic relationship between creativity and wise decision-making, giving you the knowledge and outlook you need to approach problems creatively and make significant decisions.

The capacity to handle complexity and come up with novel solutions is a sought-after skill in today’s fast-paced environment. The ability to solve problems creatively is not just reserved for artists; it is a potent skill that can be used by professionals, businesspeople, and people from all backgrounds. Your ability to succeed in any setting will increase when you combine this creative talent with the skill of wise decision-making.

We are The Training Bee, a global training and education firm providing services in many countries. We are specialized in capacity building and talent development solutions for individuals and organizations, with our highly customized programs and training sessions.

Participants will see how structured problem-solving approaches and design thinking ideas have a transformative effect as we go along. Through experimenting and prototyping, you will embrace creativity and unleash your ability to translate ideas into reality.

Participants will graduate from this training with a plethora of knowledge as well as a prestigious credential attesting to your prowess in problem-solving and decision-making. You will graduate as a dynamic problem-solver, an original thinker, and a decisive leader, ready to face difficulties, foresee solutions, and lead others and yourself into a bright future.

Learning Objectives

Upon completing Creative Problem Solving and Decision Making Training, participants will be able to:

• Learn and use suitable decision-making and problem-solving techniques.
• Determine frequent obstacles to and biases in decision-making and problem-solving
• Examine conceptual stumbling blocks and substantial situational difficulties that influence your decision-making
• Use what you’ve learned to improve organizational performance and leadership development.
• Learn how to think critically, divergently, and convergent, and use these skills to solving problems effectively.

Our Unique Training Methodology

This interactive course comprises the following training methods:

• Journaling – This consists of setting a timer and letting your thoughts flow, unedited and unscripted recording events, ideas, and thoughts over a while, related to the topic.
• Social learning – Information and expertise exchanged amongst peers via computer-based technologies and interactive conversations including Blogging, instant messaging, and forums for debate in groups.
• Project-based learning
• Mind mapping and brainstorming – A session will be carried out between participants to uncover unique ideas, thoughts, and opinions having a quality discussion.
• Interactive sessions – The course will use informative lectures to introduce key concepts and theories related to the topic.
• Presentations – Participants will be presented with multimedia tools such as videos and graphics to enhance learning. These will be delivered engagingly and interactively.

Training Medium

This Creative Problem Solving and Decision Making Training is designed in a way that it can be delivered face-to-face and virtually.

Course Duration

This training is versatile in its delivery. The training can be delivered as a full-fledged 40-hour training program or a 15- hours crash course covering 5 hours of content each day over 3 days

Pre-course Assessment

Before you enroll in this course all we wanted to know is your exact mindset and your way of thinking.
For that, we have designed this questionnaire attached below.

• Give an explanation of “creative problem solving” and its significance in both personal and professional settings.
• Give an example of a case where you used original thinking to solve an issue. What results did your strategy produce?
• What part does empathy play in addressing problems creatively? How might recognizing other people’s viewpoints improve problem-solving techniques?
• Describe the idea of “brainstorming” and how it helps create original solutions. Give an example of a productive brainstorming session you’ve participated in.
• What distinguishes “lateral thinking” from conventional linear thinking? Give an instance when lateral thinking produced a novel solution.
• Talk about the idea of “mind mapping” and how it may be used to explore ideas for complicated situations and visually organize them.

Course Modules

This Creative Problem Solving and Decision Making Training cover the following topics for understanding the essentials of the Agile Workplace:

Module 1 – The urge for creative problem solving.

• VUCA world: Changing Business Contexts
• Faster decisions plus inventive problem solving equal better profits.
• Examples of concepts that revolutionized society
• Is addressing problems creatively a skill?
• Manager or leader’s role in problem-solving

Module 2 – How Do Problems Occur?

• How to Describe “The Problem”
• Do all “problems” qualify as such?
• Is the issue a root or a symptom?
• What Is “Decision Making”?
• Do all “Decisions” constitute actual “Decisions”?
• Do we “need” to solve the issue?

Module 3 – James Adams’ “Block Busting Problems”

• The Cognitive Block
• The Block, Emotional
• Biological & Environmental Barriers
• Blocks to Creativity and Expression
• Typicalization and Unconscious Biases
• Revolutionary solutions

Module 4 – The Process of Creative Problem Solving and Decision Making

• Rational Kepner Tregoe Process.
• Situational analysis.
• Issue analysis.
• Decision Making.
• Analysis of Potential Issues and Opportunities.

Module 5 – Critical Analysis

• Daniel Kanhemann’s book, Thinking Fast and Slow: Eliminating Unconscious Bias is reviewed here.
• The 8 components of critical thinking are reflection, analysis, gathering knowledge, creativity, arguing persuasively, commitment, and debate.
• Critical thinking: 6 Stages of Development (Linda Paul and Richard Elder Model)

Module 6 – Divergent and Convergent Thought

• Convergent and divergent thinking characteristics
• Convergent Thinking Process
• Divergent thinking steps
• Convergent and divergent thinking examples and exercises
• Combining divergent and convergence thinking

Module 7 – Methods for Solving Problems

• The Five Why Approach
• Using a Fish Bone Diagram
• Creating Quality Circles for Thought
• The analysis of root causes
• Pareto Method
• Six Hats for Thinking

Module 8 – Application of the Decisions

• Action Plan and Detail Preparation
• Social & Ethical Issues
• Control over decisions
• Making Personal Decisions
• Making Decisions Within Organizations
• Democratic Determination
• Issues with Decision Making

Post-course Assessment

Participants need to complete an assessment post-course completion so our mentors will get to know their understanding of the course. A mentor will also have interrogative conversations with participants and provide valuable feedback.

• Apply the “Five Whys” method to a problem you recently encountered. Explain the root reason you found and how resolving it will affect the whole issue.
• Describe a situation where you were under pressure to make a big decision. How did you use creative decision-making techniques to come up with the solution?
• Discuss how prototyping helps to improve solutions. Give an illustration of how prototyping helped you test and refine a concept before putting it into practice.
• Think back on how your emotional intelligence has improved after the training. How has your decision-making been affected by your increased emotional awareness?
• How would you use the techniques you learnt in the workshop to stop or deal with groupthink when making important decisions?

Lessons Learned

Participants in the course “Creativity Unleashed” discovered that creativity is not a supernatural quality but rather a collection of polished skills that can be developed to tackle challenging issues and come to wise judgments.

Different Problem-Solving Methods: During the program, participants were introduced to a wide range of different problem-solving methods, such as brainstorming, mind mapping, lateral thinking, and root cause analysis.

Innovative Decision-Making: Participants investigated the ways in which creative decision-making processes go beyond traditional methods, promoting experimentation, prototyping, and risk-taking.

The Influence of Empathy: Empathy is a key component of innovative problem-solving and judgment. Participants have learned how recognizing others’ viewpoints can result in more thorough and efficient solutions.

“Guiding visionaries: empowering imaginative decision-makers and problem-solvers”