The Ultimate Business Process Improvement

Course overview

Do you believe that your business needs to reduce operating costs and boost productivity with newer, more effective procedures? Do you believe that in order to increase your organization’s business performance, its business procedures need to be redesigned?

Business Process Improvement (BPI) is a systematic method that aids organizations in redesigning their current business processes. The organizations are able to increase productivity with the focus on effective operations and customer service. Additionally, it aids in improving customer service and the caliber of the organization’s goods and services while lowering operational costs and cycle times.

You will get the skills necessary to boost corporate efficiency by taking this corporate Process Improvement course from Training Bee. Additionally, you’ll be able to speed up the operations, give your clients more value, and pay attention to what really important.

Introduction

Organizations work to improve their processes to increase efficiency, save costs, and provide consumers with better goods and services in today’s cutthroat business environment. This extensive training course is created to provide you the information, abilities, and resources required to achieve the status of certified business process improvement expert.

You will examine the core ideas and processes that underpin effective process improvement projects during this course. You will obtain a thorough grasp of how to use important frameworks like DMAIC (Define, Measure, Analyze, Improve, and Control) and Lean principles to spot inefficiencies, get rid of waste, and simplify processes.

We are The Training Bee, a global training and education firm providing services in many countries. We are specialized in capacity building and talent development solutions for individuals and organizations, with our highly customized programs and training sessions.

Learning Objectives

Upon completing The Ultimate Business Process Improvement, participants will be able to:

• with a thorough knowledge of BPI
• Recognize and implement BPI framework in your company
• Determine which procedures require improvement.
• Recognize the best ways to engage the stakeholders.
• Recognize the abilities needed by the organization to carry out this effort.
• Knowing how to improve company procedures can help you be more competitive in the market

Our Unique Training Methodology

This interactive course comprises the following training methods:

• Role-playing – Participants will take part in several role-plays and understand practical ways of solving issues.
• Journaling – This consists of setting a timer and letting your thoughts flow, unedited and unscripted recording events, ideas, and thoughts over a while, related to the topic.
• Social learning – Information and expertise exchanged amongst peers via computer-based technologies and interactive conversations including Blogging, instant messaging, and forums for debate in groups.
• Mind mapping and brainstorming – A session will be carried out between participants to uncover unique ideas, thoughts, and opinions having a quality discussion.
• Interactive sessions – The course will use informative lectures to introduce key concepts and theories related to the topic.
• Presentations – Participants will be presented with multimedia tools such as videos and graphics to enhance learning. These will be delivered engagingly and interactively.

Training Medium

This The Ultimate Business Process Improvement training is designed in a way that it can be delivered face-to-face and virtually.

Course Duration

This training is versatile in its delivery. The training can be delivered as a full-fledged 40-hour training program or a 15- hours crash course covering 5 hours of content each day over 3 days

Pre-course Assessment

Before you enroll in this course all we wanted to know is your exact mindset and your way of thinking.
For that, we have designed this questionnaire attached below.

• What does “business process improvement” mean?
• What are the principal advantages of putting business process improvement efforts into practice?
• Give the names of three popular frameworks or approaches for business process improvement.
• In the context of business process improvement, contrast efficiency with effectiveness.
• Describe the DMAIC (Define, Measure, Analyze, Improve, and Control) methodology’s phases in detail.
• Give an illustration of a key performance indicator (KPI) that may be used to assess the effectiveness of a project to enhance business processes.

Course Modules

This The Ultimate Business Process Improvement covers the following topics for understanding the essentials of the Agile Workplace:

Module 1 – INTRODUCTION

• Improvement of business processes and its development
• What exactly is business process redesign?
• Recognize how to use BPI to encourage innovation.
• Describe the personal qualities needed for BPI.

Module 2 – ARE YOU READY FOR BPI AS AN ORGANISATION?

• Recognizing the institution’s goals and objectives
• Recognizing how they affect the industry
• Employing the methods and instruments for a business analysis

Module 3 – THE OUTLINE FOR PROCESS IMPROVEMENT

• Inventorying the Processes
• Formatting processes
• Defining documentation techniques
• Deciding on the procedures necessary for corporate operations

Module 4 – SUCCESS OF PROCESSES

• Designing relevant process success criteria
• Recognize the distinction between improving and optimizing your business process.
• Processing to respond to consumer demands
• Process performance evaluation
• Using business drivers to derive KPIs

Module 5 – TRANSMISSION OF PROCESSES

• Choosing important stakeholders
• Determining the stakeholders’ communication preferences
• Identifying Resistance to Change
• Finding the good and bad causes driving change
• Knowing how to use force field analysis
• Promoting acceptability inside your company

Module 6 – PROCEDURAL AUDIT

• Deciding on an evaluation strategy for carrying out the process audits
• Evaluating the process’s effectiveness
• Causes of the process’s or processes’ poor performance
• Locating and resolving the issue’s fundamental cause

Module 7 – ONGOING IMPROVEMENT

• What is constant development?
• Recognize the instruments for ongoing progress
• Preparing for ongoing development

Module 8 – COMMENTS AND MEASUREMENTS

• Evaluating BPI procedures in businesses
• Using the Impact matrix to priorities changes
• Explaining the BPI implementation plan in detail

Post-course Assessment

Participants need to complete an assessment post-course completion so our mentors will get to know their understanding of the course. A mentor will also have interrogative conversations with participants and provide valuable feedback.

• Describe the essential stages involved in performing a process analysis and finding possibilities for improvement.
• How might the techniques of process mapping and flowcharting be used to record and examine business processes?
• Give an example of how data analysis may be used and explain its function in business process improvement.
• What factors are most important when choosing and ranking development efforts inside an organization?
• List the top three methods or techniques for preserving process improvements throughout time.
• How can attempts to enhance company processes incorporate the idea of change management?

Lessons Learned

Participants will have learnt how to do extensive process analyses to find inefficiencies and areas for process improvement in corporate processes, helping them to understand the significance of process analysis. They now understand how critical process analysis is to maximizing organizational performance and efficiency.

Knowledge of numerous approaches and tools for business process improvement, including DMAIC, Lean principles, process mapping, and data analysis, has been provided to participants. They now know how to choose and use the proper approaches and tools in accordance with the particular improvement requirements.

Understanding the importance of data-driven decision making: The training placed a strong emphasis on how data drives process advancements.

“Increase Performance. Cut back on waste. Achieve Business Process Improvement Accreditation!”