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Transforming Business Processes With Business Process Reengineering (BPR) » SSP005

Transforming Business Processes With Business Process Reengineering (BPR)

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Course overview

This comprehensive course on Business Process Reengineering (BPR) equips participants with the knowledge and skills to transform business processes for improved performance and efficiency. The course covers BPR foundational concepts, process design techniques, digital transformation techniques, process automation techniques, BPR at scale case studies, transition from current to future state, BPR capabilities and professional skills, organizational change management, and continuous improvement and sustainability.

Participants will learn how to align BPR initiatives with business strategy and develop a deep understanding of BPR foundational concepts. They will explore process design techniques, digital transformation techniques, and process automation techniques, with a focus on practical applications. The course provides participants with insights into BPR at scale and how to scale BPR initiatives across an organization, along with developing a roadmap for successful implementation.

Managing change in BPR implementation is crucial for success, and participants will explore this in the Transition from Current to Future State module, including overcoming resistance to change, communication and engagement strategies, and developing a transition plan and roadmap. Participants will also explore the key competencies required for BPR professionals, such as process mapping, change management, building a successful BPR team, and career paths in BPR.

Finally, participants will explore organizational change management, including the impact of BPR on organizational change, change management strategies and techniques, managing stakeholder expectations and communication, and developing effective communication and engagement plans for BPR. They will also learn how to build a continuous improvement culture, measure the success and sustainability of BPR initiatives, and embed continuous improvement practices in the organization’s processes and culture. The course is suitable for business professionals, managers, process improvement specialists, project managers, consultants, and anyone interested in transforming business processes for improved performance and efficiency.

COURSE TARGET AUDIENCE

This course is suitable for business professionals, managers, process improvement specialists, project managers, consultants, and anyone interested in transforming business processes for improved performance and efficiency.

Learning Objectives

By the end of this course, participants will be able to:

Understand the foundational concepts of BPR and its relevance in today’s business environment
Align BPR initiatives with business strategy and goals
Develop and apply process design, digital transformation, and process automation techniques in BPR
Analyze successful BPR implementations and develop a roadmap for scaling BPR across an organization
Develop change management strategies and communication plans for BPR
Build a continuous improvement culture and measure the success and sustainability of BPR initiatives
Develop key competencies and professional skills required for successful BPR implementation

Our Unique Training Methodology

The training methodology for this course will be a combination of self-paced learning, virtual instructor-led sessions, and group activities. The course will include video lectures, case studies, interactive quizzes, and a final project that will require participants to apply BPR principles to a real-world scenario. The virtual instructor-led sessions will provide opportunities for participants to ask questions, discuss course materials, and engage in group activities. Participants will also have access to a discussion forum where they can interact with the instructor and other participants.

Training Medium

The training medium for this course will be both online and offline. The online component will be delivered through a learning management system (LMS), and participants will have access to course materials, quizzes, and the final project through the LMS. The offline component will consist of virtual instructor-led sessions, which will provide opportunities for participants to ask questions, discuss course materials, and engage in group activities. Participants will also have access to a discussion forum where they can interact with the instructor and other participants.

Course Duration

This training is versatile in its delivery. The training can be delivered as a full-fledged 40-hours training program or a 15- hours crash course covering 5 hours of content each day over 3 days

We also accommodate a Weekend Course which will cover the 15- hours crash course over the weekend.

Pre-course Assessment

Plan your introduction – brief will be shared to participants via email
Reading an article on the workplace of future
Going through the training modules mentioned in the training course outline and sharing any amendments at least 48 hours (about 2 days) prior
Answer the questionnaire to understand your expectations

Course Modules

Introduction

Icebreaker
Parking Lot
Workshop Objectives

Module 1: Aligning BPR with Strategy

Identifying key business goals and objectives
Mapping business processes to the organization’s strategy
Linking process improvements to business outcomes
Communicating the benefits of BPR to stakeholders

Module 2: BPR Foundational Concepts

Understanding the difference between incremental improvement and BPR
Identifying the triggers for BPR
Key success factors for BPR implementation
Common misconceptions and myths about BPR

Module 3: Process Design Techniques

Process modeling techniques (e.g., flowcharting, BPMN)
Root cause analysis techniques (e.g., fishbone diagram, Pareto chart)
Design thinking techniques for process innovation
Approaches to process standardization and simplification

Module 4: Digital Transformation Techniques

Examples of successful digital transformation initiatives in BPR
Understanding the impact of emerging technologies on BPR
Digital maturity models and their role in BPR
Developing a digital transformation roadmap for BPR

Module 5: Process Automation Techniques

Identifying business processes suitable for automation
Designing and implementing process automation workflows
Managing the risks and challenges of process automation
Measuring the impact of process automation on business outcomes

Module 6: BPR at Scale Case Study

Analyzing case studies of successful BPR implementations
Examining the impact of BPR at scale on organizational culture and processes
Identifying challenges and solutions for scaling BPR across an organization
Developing a roadmap for implementing BPR at scale

Module 7: Transition from Current to Future State

Understanding the change curve and its implications for BPR implementation
Developing a change management plan for BPR
Communicating the benefits of BPR to stakeholders
Managing resistance to change in BPR implementation

Module 8: Organizational Change Management

Understanding the role of change agents in BPR implementation
Building a change management framework for BPR
Strategies for managing resistance to change in BPR implementation
Developing effective communication and stakeholder engagement plans for BPR

Module 9: Continuous Improvement and Sustainability

Identifying the benefits of continuous improvement in BPR
Developing a continuous improvement culture in an organization
Metrics and KPIs for measuring the success of BPR and continuous improvement initiatives
Embedding continuous improvement practices in the organization’s processes and culture.

Module 10: BPR Capabilities & Professional Skills

Key competencies required for BPR professionals (e.g., process mapping, change management)
Developing BPR skills through training and certification programs
Best practices for building a successful BPR team
Career paths and opportunities for BPR professionals